Creative Guerrilla Marketing
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Guerrilla Marketing

Coca-cola Takes over Airlines in Latest Guerrilla Campaign

March 11, 2013 by Xath Cruz - 6 comments

The objective of the campaign is pretty straightforward. Coke wants to prove that Coke Zero doesn’t taste any different from their regular Coca Cola. If it does have a difference, it’s so small that it’s hardly noticeable.

To an average consumer, it’s safe to say that the message was delivered. Coke was able to prove, Zero and regular Coke taste almost the same.

For marketers, however, there are several things that make this guerrilla stunt worthy of a double high five.

1. Classic taste test… revisited

There really is nothing new to what they did. In fact, it’s one of the oldest and most classic marketing tactics – taste test. They asked everyone who would rather have regular Coke. Without the customer knowing, they put Zero instead of regular Coke. For better impact, they actually put a Coke Zero can inside the regular Coke can.

After customers already almost finished their drink, it was revealed to them that they were actually drinking Coke Zero. The only thing that changed is the venue. Instead of doing it in markets, malls and streets, Coke did it inside a plane. Amazing how a venue can make something look more sophisticated, huh?

2. It’s never the size of the audience

One of the most common requirements of clients when doing guerrilla marketing efforts is the size of the direct audience. This stunt only had several hundreds of people in the plane but the views on YouTube is already up to 215,950 and that’s without English subtitles.

3. Consistent with Coke’s Happiness campaign

Even with a seemingly remote message from the “happiness” campaign, the effort was still consistent with the overall campaign. They distributed free Coke to everyone who wants to have one. By the time everyone was seated, literally every single passenger had a Coke with them.

This is one guerrilla marketing campaign that both marketers and client should look at. Marketers should realize that even classic tactics still work if used under the right circumstances. On the other hand, client should realize that a campaign’s impact is not measured on the size of the direct audience. It goes farther and deeper than that.

Coca cola Takes over Airlines in Latest Guerrilla Campaign Guerrilla Marketing Photo

Coca cola Takes over Airlines in Latest Guerrilla Campaign Guerrilla Marketing Photo

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Xath Cruz

About Xath Cruz

Xath Cruz worked for the traditional advertising industry for more than 10 years handling international blue chip clients. She started doing digital advertising and marketing and web property development 4 years ago. She is also a screenplay writer with several full length movies under her belt.

View all posts by Xath Cruz →

  • Jake

    This is an interesting case. It’s fairly common knowledge that taste buds react differently in different environments. In the case of high pressure (airplane cabin) and extremely low humidity (airplane cabin), taste buds are much less sensitive. Thus, foods tend to taste bland. So, would the subtle differences between Coke and Coke Zero be less apparent in this particular environment? Perhaps the airplane venue was chosen for these factors and not necessarily for the “sophisticated” aspect.

    http://articles.cnn.com/2005-05-16/travel/bt.food.altitude_1_airlines-swiss-international-skytrax?_s=PM:TRAVEL

    http://www.ehow.com/info_12005749_lose-taste-high-altitudes.html

  • Kaspar

    Personally, as someone avoiding unhealthy consumption, I’d have been offended as a passenger on that plane. What if I refused to drink the all-chemical beverage all my fellow passengers are eagerly sipping? Would I be uncomfortable? Well, probably not because of my choices in life but because I’d probably have to explain them to one or two nearby passengers.

    Nevertheless, I wonder if this stunt with a few hundred people really attracts new customers. That’s what it was meant for, right? How many of those hundreds of thousands of views on YouTube actually create long-term customers? I dare to be sceptical about the overall tangibility of this campaign’s effect to a multi-national corporation like Coca-Cola.

    All in all: Creativity 4/10 (forced taste test), Guerilla 4/10 (see previous), Marketing 6/10 (great spread, questionable effects).

    What do you think?

  • Ryan Chute

    Thank you for sharing and for this nice information. I really appreciate your work, keep it up.
    http://www.ryanchute.com

  • http://www.ryanlum.com Ryan Lum

    Really interesting opinion Kaspar. I’m not certain, but I’d assume that the drink is only offered to those who wanted Coca-Cola. It would be unfair if they didn’t provide the normal beverages.

    It’s hard to say as I think most of these videos are staged in a way. The power of the campaign is getting video of real reactions. Besides finding the video somewhat amusing, I think it still gets people interacting with the brand in some way. In terms of conversion, that’s another story. I don’t think the video will convert people to drinking Coke Zero. It does however bring the brand to light.

    Thoughts?

  • Damo Cross

    Taste like Pepsi

  • Kaspar

    “By the
    time everyone was seated, literally every single passenger had a Coke
    with them.” So that’s where I got my first thought.

    Anyhow, the above seems to highlight how much spreading positive reactions to a product and media creating warm emotions matter to certain brands. I’d ask what’s wrong with the product for all that to be needed but that’d make me kind of douchey. So I won’t. (And I know it’d be stupid question, too.)

    Funny enough, I found a bottle of Coke in my fridge yesterday…

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